Accessibility Statement

Our commitment

Urban Gem LLC is a Hooks, Texas-based online general merchandise retailer. Urban Gem is committed to providing a website that is accessible to customers with disabilities and usable across devices, input methods and assistive technologies.

Accessibility measures

Urban Gem works to incorporate accessibility best practices into the storefront experience, including:

• Semantic page structure and descriptive headings
• Keyboard-accessible navigation, forms and interactive controls
• Visible focus states and skip-to-content links
• Text alternatives for meaningful product and category images
• Sufficient color contrast for primary text and controls
• Screen-reader announcements for cart, search and form feedback where supported
• Reduced-motion support for decorative animations

Ongoing improvements

Accessibility is an ongoing effort. Urban Gem reviews customer feedback, automated checks and manual testing to identify areas for improvement as the store evolves.

Third-party content

Some payment, email or analytics services integrated with the store are provided by third parties and may have their own accessibility characteristics.

Feedback and assistance

If you experience difficulty using any part of the Urban Gem website, contact support@example.com. Please include the page URL and a description of the issue so the team can review it.

Urban Gem LLC — Hooks, TX 75561, United States